We will be closed from 5.30pm 28th March and will Re-open on Tuesday 2nd April. During these times any Online orders will be processed on Tuesday 2nd April. Any Next day deliveieries will go out on the 2nd April, if there are any problems we will let you know otherwise shipping will commence as normal. 
Any email enquiries will not be read or answered during the Easter period but we will try our best to get back to everyone on Tuesday. 

Have a very Happy Easter. 

Opening Times & Delivey Options

If the products you’re ordering are all in stock and the order placed before 4:30PM your order will be despatched the same day.

Delivery costs to UK Mainland addresses are as follows:

  • Next Working Day Delivery - £7.50+VAT, Orders over £200 (ex VAT) FREE
  • Economy Delivery (1-3 Days) – £5.95+VAT, Orders over £100 (ex VAT) FREE
  • Super Saver Delivery (4-5 Days) – £3.95+VAT, orders over £50 (ex VAT) FREE
  • Pre-Noon - £18.00 + VAT (Mon-Fri Delivery. Orders placed on Friday will be delivered on Monday or Tuesday if over Bank Holiday)   

   **We are not currently offering Saturday morning deliveries**

Delivery Costs to Ireland, Northern Ireland, Channel Islands, Isle of Man & Isle of Wight and are as follows:

  • Express delivery (1-3 Days) - £15.95+VAT. Orders over £150 (ex VAT) Free
  • Saver delivery (3-5 days) - £6.95+VAT. Orders over £100 (ex VAT) Free
International orders are generally received in under 5 days but this is not guaranteed

If you need an update on a delivery Please email customerservice@cablemonkey.co.uk with your order reference  and any other details that would help to resolve the issue rather than call, this will be the quickest way to have the issue looked into and  we will get back to you ASAP. Whilst the majority of deliveries arrive on time and without a problem, Next delivery & Pre-Noon service is NOT a guaranteed service and are Non refundable due to delay.

Deliveries are usually made by a courier service, which will require a signature on delivery, please ensure someone will be available to check and sign for your goods. If special instructions are given, this will be relayed onto the delivery note however, depending on the request this will be down to the discretion of the delivery driver. 

There may be additional charges for large and heavy items that require delivery to certain outlying areas. We will always inform you of these shipping charges prior to despatch.

Certain deliveries of heavy and large items and deliveries to off-shore and outlying areas are exempt from next day shipping.

Please Note - We do not process orders at the weekend or over bank holidays. Any orders placed during these times are processed on the Monday (or the first day back after the Bank Holiday). All deliveries, schedules and timescales are made on a ‘best endeavours’ basis, we cannot accept any liability or costs for late delivery of orders.

We sometimes ship items from other warehouses and on rare circumstances an earlier cut-off time may apply. Should this be the case we will always try to notify you prior to shipping your order.